Refund Policy

Please review this policy carefully so that you are aware of The Academy of Online Education and Certifications termination and refund policies. Students are not entitled to any refund from The Academy of Online Education and Certifications except as set forth below.

If you are seeking a refund because your employer did not accept your The Institue of Continuing Healthcare Education, you must follow all of the steps below. If you do not follow these steps within thirty (30) days of course completion, a refund will not be awarded. Refund amount will be all total paid minus $20 for credit card fees and administrative fees.

You must send an email to support@quicklycertify.com and with the refund request form that should include the name and order number as on your sales receipt, the name of your employer, and the name and contact information (email and phone) for your supervisor, compliance department, or HR department that is not accepting the The Academy of Online Education and Certifications card.

The Academy of Online Education and Certifications will use the information provided to contact your employer. The Academy of Online Education and Certifications will confirm their Joint Commission (JCAHO) requirements and work to get the The Academy of Online Education and Certifications card accepted for you. If your employer verifies that it will absolutely not accept the The Academy of Online Education and Certifications provider card, you will be awarded a refund, which will take 3-5 business days to process.

Please note that all The Academy of Online Education and Certifications courses meet all Joint Commission (JCAHO) requirements and are built on the latest emergency cardiovascular care (ECC) guidelines published by the American Heart Association (AHA) and/or the American Academy of Pediatrics (AAP). Tens of thousands of healthcare professionals have successfully used these programs to earn and maintain their emergency life support certifications. However, we always recommend that you check with your employer before purchasing to avoid any acceptance issues.

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